Meetings, Metrics, and Margins: The Middle Is Under Review
It’s late afternoon in Gurugram (India), and a senior project manager glances at her dashboard expecting the usual metrics - only to discover her reporting structure has collapsed into a flatter model, her team has doubled, and an AI assistant has already summarized the client call she was preparing for. Meanwhile, a colleague in Chennai (India) receives a curt invite titled “transition planning,” with just ten days to secure a new internal role. These aren’t anomalies - they’re signals of a systemic shift. Infosys is quietly widening manager spans across delivery units. Accenture is trialing AI-led coordination in its European hubs. Salesforce is trimming oversight-heavy roles. TCS has announced a 2% workforce reduction - over 12,000 roles - with mid and senior managers most affected. Google has reduced small-team managers by 35% in its push for efficiency. Wipro led the charge in early 2024, cutting hundreds of mid-level positions. Amazon was blunt: all divisions must increase...